標準服務列表
來龍去脈
1. 身體檢查項目
- 互聯網負荷及設定檢查:港幣 560
- 電力供應及零火/單火配置檢查:港幣 560
- 如要書面報告:港幣 280
- 來龍去脈套餐(送報告):港幣 880
2. 工程前諮商
- 智能家居專業諮商:港幣 280(新客戶免費)
- 水、電、冷氣(緊急情況下收費加倍):港幣 560
3. 雜費(按情況)
- 偏遠地區/夜間/特急:港幣 280
- 高空/水電/需持牌工程:港幣 140/項
疑難排解
1. 對症下藥
- 客戶自行處理解決方案:港幣 280
- 物聯網配件疑難排解:港幣 280
- 互聯網裝置疑難排解:港幣 280
- 軟件及設定修復:港幣 280
- 網絡安全隱患建議:免費
- 網域/電子郵件系統修整:港幣 840/項
2. 網絡佈局
- 網絡覆蓋和速度疑難排解:港幣 280
- 伺服器設定疑難排解:港幣 840
- WIFI進階設定疑難排解:港幣 280
- IoT網絡設定疑難排解:港幣 280
3. 其他
- 非治療內容Reset設備:港幣 70/件
- 水、電、批盪相關疑難排解:另報價
- 奇難雜症或複雜問題解決:港幣 280+/小時
聯動數碼
1. 自動化編寫
- 1 條件 + 1 指令:港幣 50/80/40
- 無加條件 + 1 額外指令:港幣 10/30/10
- 無加指令 + 1 額外條件:港幣 20/50/10
2. 智能聯動編寫
- 2 件配件智能聯動:按 A. 自動化編寫方式 1.5 倍收費
- 1 件配件 + 1 個智慧中心:按 A. 自動化編寫方式 2 倍收費
- 2 個智慧中心:港幣 560/840/560
3. 其他
- 大數據分析(每小時):港幣 840/280
- A.I. 相關服務(每小時):港幣 560/140
- 上門服務:根據來龍去脈收費
移花接木
1. 硬件安裝
- 上門睇位:港幣 280
- 大/細傢俬安裝:港幣 280
- 智能配件連接:港幣 280
- 智慧中心安裝:按工作範疇報價
- 負重工作/窗:按工作範疇報價
2. 緊急情況水電煤支援
- 緊急檢查/防止進一步破壞:港幣 840
- 緊急檢查報告:港幣 440
- 自訂工程任務:按需求報價
3. 裝修/訂造傢俬報價
- 內部洽談:按需求報價
Traceability
A. Body Check Items
• Internet load and setting inspection: HK$560
• Power supply and zero/single fire configuration inspection: HK$560
• Written report (if required): HK$280
• Origin and Traceability package (report included): HK$880
B. Pre-engineering Consultation
• Smart home professional consultation: HK$280 (free for new customers)
• Water, electricity, air conditioning (double charge for emergencies): HK$560
C. Miscellaneous Fees (Situation-based)
• Remote Area/Night/Express: HK$280
• High altitude/Water & electricity/Licensed work: HK$140/item
Troubleshooting
A. Treatment
• Customer self-service solution: HK$280
• IoT accessory troubleshooting: HK$280
• Internet device troubleshooting: HK$280
• Software and setting recovery: HK$280
• Network security risk advice: Free
• Domain/Email system rectification: HK$840/item
B. Network Layout
• Network coverage and speed troubleshooting: HK$280
• Server setting troubleshooting: HK$840
• WiFi advanced setting troubleshooting: HK$280
• IoT network setting troubleshooting: HK$280
C. Others
• Non-therapeutic device reset: HK$70/unit
• Water, electricity, HVAC related troubleshooting: Quote separately
• Solving bizarre or complex issues: HK$280+/hour
DigiLink
A. Automation
• 1 condition + 1 command: HK$50/80/40
• No added condition + 1 extra command: HK$10/30/10
• No added command + 1 extra condition: HK$20/50/10
B. Smart Linkage Writing
• 2 accessory smart linkage: 1.5x Automation Writing rates in A
• 1 accessory + 1 smart hub: 2x Automation Writing rates in A
• 2 smart hubs: HK$560/840/560
C. Others
• Big data analysis (per hour): HK$840/280
• A.I. related services (per hour): HK$560/140
• On-site service: Based on Origin and Traceability rates
Homesetting
A. Hardware Installation
• On-site inspection: HK$280
• Large/small furniture installation: HK$280
• Smart accessory connection: HK$280
• Smart hub installation: Quote based on scope
• Load-bearing work/Windows: Quote based on scope
B. Emergency Water/Electricity/Gas Support
• Emergency inspection/Prevent further damage: HK$840
• Emergency inspection report: HK$440
• Custom engineering tasks: Quote based on requirements
C. Renovation/Custom Furniture Quotes
• Internal consultation: Quote based on requirements